Senior Director, HR Operations
Apr 2020 – PresentMU Health CareColumbia, Missouri
4 hospitals · School of Medicine · 13,000 caregivers · 60% CBA-covered · $1.9B system
I lead five teams — software engineers shipping custom web apps and production Azure AI agents, HR Technology/HRIS, Compensation & Data Analytics, the HR Service Center, and Talent Acquisition — and partner with the CHRO, CFO, and CEO on workforce strategy, labor cost, AI deployment, and HR technology architecture. As Chair of the Digital Governance Committee and a voting member of the AI Governance Committee, I define the privacy, bias-mitigation, validation, and auditability standards governing how AI is deployed across people operations. We've deployed an AI voice agent that now pre-screens 42% of all applicants, plus production AI assistants for performance reviews and leader rounding across thousands of conversations per quarter. I launched the HR Shared Services Center on TeamDynamix — a single front door for 13,000 caregivers with case management, workflow automation, and self-service across compensation, benefits, HRIS, and general HR. I built a multivariate turnover model that flags departmental hotspots before attrition shows up in lagging indicators, shipped 20+ Power BI dashboards across the full employee lifecycle, and cut the reporting team from 3.5 FTE to one with no loss of service. I also designed the Tiger Flex internal nurse float program, reducing hourly nurse cost from $147 (agency) to $90 (internal).
Director, HRIS and Compensation
Jan 2019 – Apr 2020University of Toledo / UTMCToledo, Ohio
Academic medical center · Collective bargaining workforce · 3 direct reports
Owned compensation design, HRIS strategy, and enterprise HR technology for the academic medical center, directing three managers across compensation, HRIS, and shared services. I designed a 9-step equity calculator that repriced roles against market data and closed pay-equity gaps department by department — giving the CHRO a defensible, repeatable process for the first time. I implemented an FLSA violation-warning system inside the HRIS, strengthening compliance across federally-funded research and grant positions. I delivered the CHRO's first live compensation dashboard, used in real time during collective-bargaining negotiations. And I launched Cornerstone OnDemand over 18 months — new TA platform, digital onboarding, and interview SOPs — enabling TA headcount reduction with zero productivity loss.
Chief Executive Officer & Co-Founder
Aug 2010 – Jan 2019CompPro SoftwareDenver, Colorado
Compensation software for collective bargaining · 13 states · 100+ ERP integrations
Co-founded a compensation software company from scratch, built the product, hired every function from the first hire, owned P&L for nine years, and positioned the business for acquisition. Our clients were municipalities, school districts, transit authorities, and health systems — organizations where getting compensation wrong has legal and contractual consequences. I architected the integration patterns and compensation calculation engine connecting CompPro to 100+ client ERPs across 13 states, and wrote the core formulas that priced billions of dollars in pay across complex collective-bargaining agreements. We scaled to 13 staff and signed contracts up to $400K while maintaining FLSA, EEO, and state-law compliance across all 13 states.